Anyone pursuing success must read this book. --Chris Voss, author of * Never Split the Difference*

Anyone pursuing success must read this book. --Chris Voss, author of * Never Split the Difference*

A master class in leadership from the world's top body language expertFrom internationally bestselling author and retired FBI agent Joe Navarro, a groundbreaking look at the five powerful principles that set exceptional individuals apartJoe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you.* Be Exceptional distills a lifetime of experience into five principles that outstanding individuals live by: Self-Mastery:* * To lead others, you must first demonstrate that you can lead yourself.*

** Observation:** * Apply the same techniques used by the FBI to quickly and accurately assess any situation.*

** Communication:** * Harness the power of verbal and nonverbal interaction to persuade, motivate, and inspire.*

** Action:** * Build shared purpose and lead by example.*

** Psychological Comfort:** * Discover the secret ingredient of exceptional individuals.*

Be Exceptional is the culmination of Joe Navarro's decades spent analyzing human behavior, conducting more than 10,000 interviews in the field, and making high-stakes behavioral assessments. Drawing upon case studies from history, compelling firsthand accounts from Navarro's FBI career, and cutting-edge science on nonverbal communication and persuasion, this is a new type of leadership book, one that will have the power to transform for years to come.