**ABOUT THE AUTHORS ** ** Mike Chapple, PhD,**is Teaching Professor of IT, Analytics, and Operations at the University of Notre Dame. He's a technology professional and educator with over 20 years of experience. Mike provides certification resources at his website, CertMike.com.Sharif Nijim is Assis...

**ABOUT THE AUTHORS ** ** Mike Chapple, PhD,**is Teaching Professor of IT, Analytics, and Operations at the University of Notre Dame. He's a technology professional and educator with over 20 years of experience. Mike provides certification resources at his website, CertMike.com.Sharif Nijim is Assistant Teaching Professor of IT, Analytics, and Operations in the Mendoza College of Business at the University of Notre Dame. He teaches undergraduate and graduate courses on cloud computing, business analytics, and information technology.