Stop Harming Customers: A Compliance Manifesto

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Stop Harming Customers: A Compliance Manifesto

Stop Harming Customers: A Compliance Manifesto

David Silverman

216

Pagini

2023

An

Paperback

Copertă

Adaugă în bibliotecă
Editura Business Expert Press
Copertă Paperback
Pagini 216
An publicare 2023
ISBN 9781637425398

Descriere

Since the year 2000, banks have been fined almost a third of a trillion dollars. Yet, every year billions more are imposed. Why? This book explains why banks break the law (it's not just the money), explains the challenges facing Compliance functions, considers that the majority of financiers don't...

Since the year 2000, banks have been fined almost a third of a trillion dollars. Yet, every year billions more are imposed. Why? This book explains why banks break the law (it's not just the money), explains the challenges facing Compliance functions, considers that the majority of financiers don't want to do wrong, and puts forth a proposal to stop banks from harming customers.

The lessons in this book are applicable to any business where profit motives can conflict with customer benefit-in short, every business. (And if you're interested in cryptocurrency, this book's for you too!)

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