Human error is cited over and over as a cause of incidents and accidents. This book takes you behind the human error label. It begins by summarising the most significant research results. It explores how a changing understanding of accidents and an embracing of systems thinking has radically impacte...

Human error is cited over and over as a cause of incidents and accidents. This book takes you behind the human error label. It begins by summarising the most significant research results. It explores how a changing understanding of accidents and an embracing of systems thinking has radically impacted ideas about human error.