Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
304
Pagini
2013
An
Hardcover
Copertă
Libristo
Cel mai bunActualizat 1 săptămână în urmă
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Actualizat 18 minute în urmă
173.60
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Carturesti
Actualizat 21 minute în urmă
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Elefant
Actualizat 3 săptămâni în urmă
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Descriere
Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relations...
Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.
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Fii primul care lasă o impresie.
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